Please be mindful that the processing and shipment times may be extended due to the impact of the Coronavirus on businesses.

 Delivery

All non-express orders are dispatched within 1-3 working days. We ship all orders with Royal Mail.

Please be mindful that the processing and shipment times may be extended due to the impact of the Coronavirus on businesses.

HOW MUCH IS DELIVERY?

FROM 5TH APRIL 2021

Royal Mail Tracked 24 With Signature - £5

Royal Mail Tracked 48 With Signature - £4.50

Special Delivery Guaranteed By 1pm - £7

International Tracked - £15

FREE DELIVERY on orders over £50

HOW LONG IS DELIVERY?

Please note the Delivery time = processing time + shipping time.

Average dispatch is 1-3 business days (not including weekends)

Average European delivery aim is 3-5 working days

Average Worldwide delivery aim is 5-7 working days

CAN I GET IT FASTER?

We are pleased to offer Special Delivery, Order before 4:00pm GMT Monday to Friday and your order will be dispatched the same day and received by 1pm the next working day.

Note: Delivery times may take longer around Bank Holidays & Public Holidays (Christmas, New Year etc).

INCORRECT ADDRESS

If for whatever reason you have accidentally entered the wrong shipping address, please contact us immediately to change your details. If your item has already been shipped we CANNOT change or re-route your product and you WILL NOT be eligible for a refund. It is the responsibility of the customer to ensure all details are correct before purchase. We take no responsibility for orders placed to the wrong address.

If you have entered the wrong information please ensure you contact us within 12 hours if you wish to change it.

ORDER CANCELLATION

Please get in touch if you wish to cancel your order. As we start working on orders immediately, order cancellation may not be possible.

If you have any questions, please contact us at info@houseofbijoux.co.uk